Feb 26 2009
People Skills and You
There were many times over the course of my HR career when I could remember holding my breath and counting to ten. This was one of the techniques I would use to refrain from snapping back at someone who ticked me off in the workplace.
Why not just snap back and tell them what you think of them? Lots of good reasons. Maybe it is your boss? Perhaps you are working with a union rep and even though you know he is wasting your time and coming to you with ridiculous issues, you know he is trying to get out of working by killing time. Snapping back will just give him a real reason to bitch.
People skills are a fine art that takes years to fully develop to perfection. I might have to work on my quick temper and sharp wit, while someone else may be too easily bruised and less effective because of it. There are lots of categories of potential weaknesses.
The best way to address your needs is to find out where you need work. If you cannot do a viable self-assessment, go to a trusted co-worker or trusted boss and get feedback. Use some personality tools to help hone in on your strengths and weaknesses like the MBTI, also called the Myers-Briggs.
Whatever it takes, find out what you need and work at getting better in dealing with people. No matter what job you have, if you work with anyone in any capacity, it will be time and effort well spent.
Great suggestions. I remind myself “Cool heads prevail” in the workplace and in my personal life.
Take care.
Roxie
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GREAT ADVICE!!
This is a VERY interesting and insightful blog by a writer who’s the SAME! I’m looking forward to reading your blogs regularly (maybe even include something about them in MY blog on occasion?). I wanna include you in my blogroll, too!
Incidentally, someday I’d like to share my OWN story with ya.