Dec 29 2008
Sensitive Job Issues - The Talker
Some people seem to have no idea when to shut up. We have all worked with somebody like this. The hardest part is when you have to deal with this in an open office area where everybody has to listen to each other’s business all the time.
The first thing you need to do is be very respectful, polite and patient. Take her aside in a private office area or accompany her to lunch one day. Tell her that you need to discuss a matter with her and explain that you are very distracted by her constant talking, though try not to use words like “constant”.
Talk about the behavior, not the person. Tell her how you feel, not what she should do or say. For example, say, “I feel like I cannot concentrate because of the interruptions.” As opposed to saying something like, “You need to shut up.”
It is okay to be direct, but be courteous and calm. Don’t resort to profanity or yelling at any time. Even if she reacts in an unprofessional manner, don’t be goading into any kind of angry outburst. We will talk more on this next time.
I know exactly what you mean. Unfortunately, these type of people exist everywhere. And you’re right, we need the right method to handle them LOL, that’s not the right term. I mean approach. Thanks for your wise advice.